| SALLY (played by Kate Isitt) Sally is Susan's best friend. She is a beautician and is absolutely obsessed with beauty. She is terrified of growing older (and the insidious effects of gravity), so she rations her smiles to prevent wrinkle damage. Secretly afraid of being a spinster, Sally is desperate for a man until she falls head over heels for Patrick, an unapologetic lady's man and committed Tory. Writer Steven Moffat explains SALLY: "Emotionally ravenous, desperately insecure, and very needy, Sally is so aware of her own insecurities and weaknesses that she's inadvertently cruel to the people around her. She assumes things won't work out for her, so she takes a pessimistic view on all the good things that happen to her. She's very quick to assume she's about to get hurt, and therefore gets upset in advance. In fact, she has a fairly good time throughout the series, but she never actually notices!" STEVE | SUSAN | PATRICK | SALLY | OLIVER | JANE | JEFF |